How Our Policy Framework Applies to You
Our legal posture is built around Indonesian account holders and the payment rails they use daily — DANA, OVO, GoPay and QRIS. Every transaction processed through these methods is subject to the terms set out in our account agreement, and your eligibility to transact depends on
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local law at the time of each session. We do not collect payment data beyond what is strictly needed to process your deposit or withdrawal; that data is never sold to third parties. Where a policy clause conflicts with Indonesian consumer-protection statute, the statutory rule takes
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precedence. We review and update these terms when regulations change, and we notify you via the registered email address on your account within seven days of any material change. If you have questions about how a specific clause applies to your QRIS or OVO transaction, our
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compliance desk is reachable around the clock.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.